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Adam Rothwell
- Thursday, April 24, 2008
IF YOU SUPPORT A CHARITY, there's a good chance that you are a bit annoyed with it. If you're like most people, you'll worry that it spends too much on administration and wastes your cash sending out fundraising mailshots. Such doubts are usually misplaced. The majority of charities spend very little on admin and fundraising. But most people either do not know - or do not believe - the figures. As a result, charities are finding it increasingly hard to keep to donors' trust, and there are signs that levels of giving are going down. What's to be done? If you are a charity supporter, there's probably a simple solution. If you suspect your favourite charity of waste, give them a ring and ask them to explain how they make their spending decisions. Charities are legally required only to spend money on things that will make the world a better place - so if you think they're doing something else, ask them about it. Usually, the charity will be happy to explain. But from the charities' perspective, things look more gloomy. Regaining the trust of the nation is tricky. But talking to supporters - and putting right their misconceptions - would be a good start. And thanks to the internet, this does not have to be hard. It can even be free. "This is a wasted opportunity of astonishing proportions"Free and easy communication comes in the form of the blog. Yet British do-gooder sare appallingly bad bloggers. With the only two exceptions - Shelter's Adam Sampson and acevo's Stephen Bubb - not a single UK charity bigwig has taken to the medium. This is a wasted opportunity of astonishing proportions. Charity bosses don't need a pay-rise to knock out the odd hundred-word blog entry; and there's a variety of free blogging tools out there, which anyone can use. It's a simple equation: people are annoyed about charities, and that annoyance stems from a lack of understanding. So charities should correct those misconceptions in the cheapest and easiest way possible. And that means they should be writing blogs. Suffice it to say I agree with approximately 95% Catman..... I'm particuarly tickled by your observation about the IoF ;-)
Don't shoot the messenger Adam, You have an amazing ability for simplification. "The public" are annoyed charities, therefore CEO's should start a blog. Stephen "I'm off for dinner at a posh restaurant with Lady Hows Your Father" Bubb's blog hasn't calmed my fretting nerves at all. It's one long opportunity to name drop, I can't see how this is inspiring "the public" to trust charities more. Plus Bubb and ACEVO aren't exactly household names and I can't remember ever seeing an ad on telly, a street fundraiser or a direct mail pack asking for a gift to support ACEVO to support other CEO. I was wondering if you have seen the report by DMS, "Boom or Bust" about the rise of the Baby Boomer (potential charity supporters aged 46-64). Their evidence shows that Baby Boomers are becoming the group with the biggest potential to give ad they are not inspired or motivated by hearing from figures in establishment but from the beneficiaries of the service. According to experts in fundraising fro mthe public, a blog from a CEO isn't going to do much good. One quick question, are you thinking of reviewing the Institute of Fundraising soon? They keep on marketing their conferences to me but I can't see any outcomes. Catman Post new comment |
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